The Algorithmic Revolution
-With the algorithmic revolution services can be transformed into normalizable , classifiable, computable processes with clearly defined rules for their execution .
-Existing activities , when converted into computable processes often take on new purposes and create new forms of value.
Repositioning Services to Avoid Commoditization
-Many products face intense price competition firms services as the solution to creating defensible positions in markets.They use them in a variety of ways.
-Some firms go further, shifting their core business from selling products towards offering services often delivered via ICT networks.
Blurring the Boundaries Between Manufacturing and Services
- In the current era manufacturing itself is offered as a service.
-Firms such an apple and Amazon design their iPhones and kindle electronic readers devices, but manufacture them on OEM (original equipment manufacturing) basis.
The Services Spectrum
- Irreducible Services
- Hybrid Services
-Automated Services
We have argued that a fundamental transformation of services is underway in our era and making the life more comfortable and easy for travel and find things that likes us.
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